Submit a Ticket

Message Subject *

Company Name

Contact Name *

Phone *

Email *

Serial Number *

Machine Location *

Please enter the exact physical location or address where the machine is currently installed (e.g., "Main Hall, Factory Floor 3" or a specific street address).

Date of Issue *

When did the issue first occur? If applicable, please specify the approximate time as well.

Problem Details *

Please describe the issue in detail. What happened right before the error? If there is a screen and it shows an error code (e.g., Error 404, E2), please include it here.

Attachment

Please upload photos of the machine's screen, the damage, or a short video demonstrating the issue (Max. file size: 25MB).

Helpdesk Team

Submit Support Request

TYPE PLATE

All required information for your support request can be found on this type plate.

Support Request